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Logo Design Help and FAQ

Can my current logo be redesigned, instead of creating a new for my company?
Yes. If the logo design of your company seems to be getting older and out of style, then it must be the right time to make some modifications and alterations to the design of the logo which would give it a new look and verve. It has been observed that businesses tend to change and modify their logos at least once in ten years.
Who will finally possess the privileges of my logo?
The absolute privileges and complete rights of your logo design would belong to you. You can also get the logo design copyrighted through copyrighting authorities.
What if I am not completely satisfied with my logo designed?
We are completely confident about the quality of our services, however, due to any reason, if you are not absolutely satisfied with your logo design, then we would redesign the same several times until you are completely satisfied. If you are not still satisfied with the logo design, then the money back guarantee would be applicable and the complete amount be refunded back to you.
Is a corporate image similar to a logo?
No, a corporate image is generally very simple, which makes them very recognizable; illustrations are more required and lose clarity when diluted in size and not very recognizable from a distance.
Will I be supplied with samples?
Yes, you would be provided with samples according to the logo design package which you choose for your company.
What are the vector files?
Vector files can be resized scaled and alter the user to change color or fonts of a picture. Vectors files are used by expert designers and print shops. Bitmap formats are recommended for sites.
What is a bitmap file?
Bitmap files are popular and the most excellent to use on the internet. They can be used with most word-processing applications. They are small in size, but difficult to control because they are unproductive in result.
What is the use of pantone colors in logo design?
Pantone colors are usually used by special print shops. Actually it is a color system that helps designers, print companies and clients talk commonly about color.
What will you do if I required the logo to be based on my own design?
Designers will usually have a creative session with their clients to talk about that what the logo should seem like and most likely will not have any problems with their thoughts.
What is the dissimilarity between a web logo and a printed logo?
Web logos require a much lesser resolution while on the other hand print logos warrant a higher resolution and need to be saved in sure standard publish format.
In what formats would be the final file delivered?
The logos will be delivered to you in multiple file formats for instant print and web use. We provide design in JPG, PDF, AI, EPS, GIF formats.
How many logo design samples do I receive?
You may get anywhere 3-5 logo design samples in total depending on the logo design package you choose. These logo samples will be made obtainable through a special private URL.
How many revisions can I ask for my logo design?
Our primary aim is to keep our clients fulfilled by providing them excellence service. For this purpose, we make infinite changes till the time you are satisfied by the logo design in our decision-making logo design and business identity design packages.
Can I trademark my logo?
Yes, we will give a grayscale version of your concluding logo that is necessary to trademark the design.
Can I buy a logo from you even though I am from a country out of the United States?
Yes, we offer different paying options on this website so that individuals and companies from all over the world could easily make the payment for their logo design without any difficulty. These payment options include PayPal, Master, Visa, etc.
Are the designs created by the team of Logo Design xxx original and non-plagiarized?
Yes, the designs we create are 100% original and customized for our clients. We can see how your design was made by looking through the layers inside your editable origin file.
In making logo design do you use clip art?
No. we never use clip art for creating a logo design. All the logo designs created by our proficient team of designers are custom-made for each and every client according to the guidelines and requirements of the client.
When do you begin working on my task?
We generally start working on a new logo design assignment with in 12 to 24 hours from the moment the logo customization form has been received.
How is my new logo deliver?
It’s very simple; once your original logo design has been finalized and approved by you; the final files of the logo design would be delivered to you through electronic mail.
Can you send me the final files on CD?
We do not offer this service. Clients can however burn their final files onto a CD through their computer systems.
Is the logo I receive unique?
Yes, logo sold once will not be sold again in any option. You receive the absolute rights for the selected logo you which you choose.
I would like to make some changes in the logo I choose.
Let us know the required changes and we will do it for you for no extra cost.
What occurs if I lose my logo files?
There is no need to worry. We have extensive servers where the final files of all the logo designs created by us are saved for life. In case you loose the files of your logo design, you can contact us and we would resend the final files back to you within 24-48 hours.
Which is the best logo design package?
This depends on many elements such as your budget, your personal likings, and the availability of time.
Is it any additional hidden cost?
There are no hidden costs involved in our logo design packages.
Do you offer the services of creating illustration designs?
Yes, our proficient team of designers can certainly create a unique and incredible illustration design for you. The logo design packages mentioned on this website does not include illustration designs. If you are interested to get an illustration design, you can contact us from the contact us form with your requirements and we would send you the quotation.
Do you offer printing services as well?
At this time we are offering printing services.
Do you offer a money back guarantee?
Yes, we offer a 30-day absolute money-back guarantee which shows the level of confidence and belief which we have on our services based on the experiences and feedbacks of our clients.
How much time does it take to get the first logo concepts?
Our design team starts to work on your logo design as soon as you place the order with us. The initial logo samples would be visible to you within 48-72 hours after placing the order.
Can my logo have a transparent backdrop?
Yes, the final files of your logo design would also include a .GIF format file which would contain your logo design in a transparent background. You can use this file to incorporate your logo on internet websites and for other uses.
What are your fees for your logo design services?
You offer different pricing packages and you can choose the logo design package which would be according to your budget and requirements.
What are “concepts”? Please tell me about it in description.
Concepts are the actual original logo designs that our designers create on the basis of the specifications mentioned by the clients when the order is being placed. Revisions to these concepts would be further made upon the request of the clients.
If we don’t use all of our “rounds of revisions” can we get a discount?
Logo Design Matrix does not offer any discount or refund if all the rounds of revisions are not availed. The goal of the team of designers is to satisfy the clients by delivering the designs which would be completely according to the needs and requirements of the clients.
What if we require more “rounds of revisions”?
We offer the option to our valued clients to receive more rounds of revisions, if they require, against a decided extra fee so that they may receive the finest logo design customized according to their specifications.
Can we ask for revisions on stationery design?
The revisions on the stationery include making changes to the contact information incorporated and/or any spelling mistakes. The design of the stationery can not, however, be revised.
Do you have any samples or a portfolio? Please can you show me?
Yes sure………… take a look by clicking here.
What is your refund policy?
Upon the delivery of the initial design concepts, you have the option to either continue with the revisions, or go for the money back guarantee. You can contact us with your request for cancellation of your order and the amount paid by you would be refunded 100% back to you conveniently. In the event of the cancellation of the order, the ownership of the design concepts furnishes remains with Logo Design Matrix.
Do you also provide the services of trademark registration and copyrighting of the logo designs?
No, our services are only focused on providing original and appealing logo designs to our clients. We do not provide trademark and copyright services. You can get your logo design copyrighted by contacting the local copyrighting authorities of your state or country.

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Testimonials

  • Testimonials

    After going through the trauma of working with unprofessional logo designers in the past we finally hit gold with logo design matrix. Logo design matrix genie blew us away with their professionalism. Their customer service was prompt and friendly.
  • Testimonials
    I had a vision for my logo but I was having difficulty in translating it on paper. I even had ideas on how to make my logo look better after the first draft. Thanks to search engines, I found Logo design Matrix as they understood my requirements and delivered accordingly.